Shipping Policy
GoBuyNow strives to process and ship your orders as efficiently as possible. By finalizing your purchase, you agree to the following shipping terms.
1. Order Processing & Dispatch
- GoBuyNow is a dropshipping retailer. After your payment is confirmed, we transmit the order to our fulfillment partners (e.g. CJ Dropshipping / Print-on-Demand). Partner packing typically takes 1–5 business days.
- Estimated delivery to US addresses after dispatch is usually 7–21 business days, depending on carrier, warehouse location, and destination. These are estimates, not guarantees. International routes and peak seasons may take longer.
- Under the FTC Mail Order Rule, if we cannot meet a disclosed timeframe, we will notify you of the delay and offer the option to cancel for a refund where required.
- Orders are processed Monday through Friday (excluding US federal holidays).
- Once an order has been sent to the supplier, it often cannot be canceled.
2. Shipping & Delivery Estimates
- Shipping times are strictly estimates provided by carriers and suppliers. GoBuyNow is not liable for delays caused by the carrier, customs, weather, or supplier capacity.
- Refunds for ordinary carrier delays outside estimated windows are not automatic; contact support@getgobuynow.com so we can review your case.
3. Lost, Stolen, or Undeliverable Packages
- Transfer of Liability: GoBuyNow's responsibility for your order ends the moment the package is handed over to the shipping carrier. We are not responsible for lost, stolen, or misplaced packages once they are marked as "Delivered" by the carrier.
- If a package is returned to us due to an incorrect/incomplete address provided by the customer, or because it was unclaimed, the customer will be responsible for the full cost of re-shipping.
- If the customer opts to cancel the order instead of re-shipping, original shipping fees and a 20% restocking fee will be deducted from the refund, consistent with our Returns policy.