Returns & Refunds

Please review this policy before placing an order. By purchasing from GoBuyNow, you agree to the terms below.

1. Return Eligibility & Conditions

• You have 14 calendar days from the date of delivery to initiate a return request. Requests after this period may not be accepted.
• Inspection is permitted: You may open the packaging to inspect the item. The item itself should remain unused and in its original condition.
• Please include original packaging, manuals, accessories, and tags when returning. Items that show clear signs of use, wear, or missing parts may be declined and returned to you at your expense.
• Digital goods, intimate items, perishable goods, and customized/personalized items are final sale and non-returnable.

2. Fees and Deductions

• Approved returns are subject to a 20% restocking fee, deducted from the refund amount.
• Original shipping fees (including orders marked as free shipping) are non-refundable.
• The customer is responsible for return shipping and should use a trackable carrier. We recommend keeping proof of shipment until the refund is completed.

3. Refund Processing

Once your return is received and inspected (typically within 7 business days), we will email you with the outcome. If approved, the remaining balance (after restocking and non-refundable shipping fees) will be issued to your original payment method within 10–15 business days.